Improper Oil Change - Loss of Garage Reputation, Loss of Customers

1. Why is changing the right type of oil important for the garage?

For car garages, changing engine oil and transmission oil is not simply a common technical service, but also a The key to building credibility with customers.

Simply choosing the wrong type of oil, using poor quality oil or not suitable for your vehicle's specifications, the consequences can be very serious:

- The car is hot and operates sluggishly

- Reduced engine and gearbox life

- Unexpected damage occurs

The important thing is, Customers will not blame the product – they will blame garage. One bad experience can cause them to leave and not come back a second time.

2. Common mistakes when choosing replacement oil

- Not checking viscosity grade (SAE) according to vehicle requirements

- Choosing the wrong API or ACEA standard, engine unsuitable

- Using poor quality oil of unknown origin
- Lack of understanding of operating climate, especially in Vietnam, the hot and humid climate easily causes oil oxidation

Just one of the above mistakes is enough to damage the engine and cause the garage to lose its reputation.

3. Criteria for choosing the right oil for the garage

To protect both customers and its reputation, garages should adhere to the following principles:

- Choose oil from a reputable brand: has products that are actually tested and meet international standards such as API SP, CVTF, ATF.

- Choose the correct SAE viscosity grade according to each engine type and vehicle manufacturer's instructions.

- Prioritize oils with good oxidation resistance and heat resistance, suitable for Vietnam's climate conditions.

Garages need to be equipped with technical knowledge and consulting skills to make the most accurate recommendations for each vehicle model.

4. Gartz – Standard lubricant solution for professional garages

Gartz offers transmission oil and engine oil product lines with high technical standards, designed to suit harsh operating conditions in Vietnam:

- Full Synthetic Gartz engine oil: meets API SP, saves fuel, effectively prevents wear
- Gartz automatic transmission oil CVTF, ATF: Stable friction, optimal gearbox protection
- Gartz Semi Synthetic oil: economical choice for popular vehicles while still ensuring engine protection

Large garages in Vietnam have trusted Gartz to improve service quality and retain long-term customers.